PreventionCloud, sometimes searched as Prevention Cloud, is an employee wellness platform from Zomo Health LLC. Employers use it to run wellness programs, and eligible employees use it to finish health activities, join challenges, and track their progress. Access comes through your employer, so downloading the app on its own does not sign you up for anything.
Not every employer turns on the same tools. What you see in your account depends on the program your organization set up.
What Is Prevention Cloud?
Prevention Cloud is a digital platform for workplace wellness programs. It puts health assessments, step tracking, quizzes, challenges, and events in one place. Unlike a personal fitness app built around your own workout goals, it is built around a program your employer sponsors. An employer can pick the activities, record who took part, and offer incentives for finishing eligible tasks.
Who Can Use PreventionCloud?
The platform is meant for employees and other eligible members of organizations that work with Zomo Health. You can use it if your employer offers a PreventionCloud program and you qualify to join. Your HR team or wellness administrator usually sends the enrollment steps or account details. Program administrators may also get their own tools, so an employee’s view can look different from an administrator’s.
How Does PreventionCloud Work?
The details change from one employer to the next, but most programs follow three steps.
- Get access. Your employer or wellness administrator shares a login link, account details, or setup steps.
- Complete activities. After you sign in, you can see what your program offers, such as assessments, step goals, quizzes, or challenges.
- Track your progress. Your account may show finished activities, current points, and how close you are to program goals.
Some activities need a form or proof, such as a record of a preventive visit. Follow your employer’s instructions before you upload any health documents. If your program offers incentives, your account may also show which activities count toward them.
PreventionCloud Features
Your employer decides which tools to turn on, so your account may show only some of the features below.
Health Assessments
Assessment tools ask about habits such as physical activity, nutrition, and general well-being. Your answers can point to areas you may want to work on. An assessment is not a diagnosis, and it does not replace advice from a doctor.
Activity and Step Tracking
Depending on your program, you may be able to log steps and other physical activity. This supports step goals and step-based challenges. Some users can also connect a supported health service to share activity data.
Challenges and Quizzes
Employers can use challenges and short quizzes to keep people involved. A program might ask you to reach a step goal, finish an activity challenge, or take a wellness quiz. Rules and point values come from your employer, so read the program details before you count on earning points.
Events and Visit Forms
The app listing mentions events and visit forms. A visit form can help you report something like a preventive checkup to your employer’s program. Which forms are required, which documents count, and how points are awarded all depend on your employer.
Biometric and Health Tracking
The app listing also describes tracking for measures such as weight, blood pressure, and BMI. A listing does not mean every user sees these tools. Availability depends on your employer’s program and on what you choose, or are asked, to enter.
Wellness Plans, Sleep, and Fitness Tools
The Google Play listing also mentions personalized wellness plans, sleep and hydration tracking, emotional well-being tools, and fitness and movement videos. As with the other features, these are not guaranteed for every user. Which of them appear in your account depends on what your employer has turned on.
How to Log In to PreventionCloud
Login details come from your employer or wellness administrator, so get your enrollment information first. Use the instructions from your own organization, not a guide written for another employer’s program.
- Open the PreventionCloud website or mobile app using the access information your employer gave you.
- Select the login option.
- Enter your username or account details.
- Enter your password and sign in.
- Review the activities available in your account.
First-Time Login
If you are new, ask HR or your wellness administrator how to activate your account. Depending on the program, you may get a username, a temporary password, or a registration link. Username formats and password rules are not the same at every organization.
PreventionCloud Login Not Working
Most login problems come from wrong account details, unfinished enrollment, or a short-term technical issue. Start with the fixes below.
| Problem | What to check |
|---|---|
| Username not recognized | Confirm your username with your employer. |
| Password not accepted | Retype it carefully, then use the recovery option if the page offers one. |
| No account found | Ask your wellness administrator to confirm your enrollment. |
| Reset email missing | Check your spam folder and confirm the email address tied to your account. |
| Login page will not load | Check your internet connection or try another browser. |
| App closes during login | Update the app and restart your phone. |
| Access denied | Ask your program administrator to review your account access. |
If none of this works, contact support or your wellness administrator. Do not create a second account unless your organization tells you to.
How to Download the PreventionCloud App
The app is listed for Android phones and iPhones. Eligible users can use it to reach the wellness features their employer turns on.
PreventionCloud for Android
Search for PreventionCloud on Google Play and check that the developer is Zomo Health LLC. After you install it, sign in with the account details from your employer and finish any setup steps. Then look over the activities available to you.
PreventionCloud for iPhone
Search for PreventionCloud in the Apple App Store, where Zomo Health LLC is named as the developer. The listing mentions health assessments, challenges, quizzes, events, visit forms, activity tracking, and Apple HealthKit support. Once it is installed, sign in with your existing account.
Is the PreventionCloud App Free?
The app is listed as free to download. A free download still does not give you access to a program. You need to be enrolled through an employer that uses Zomo Health’s services.
How to Connect PreventionCloud to Apple Health or Health Connect
PreventionCloud lists connections with Apple HealthKit and Google Health Connect. The options you see depend on your phone and your program.
Apple Health on iPhone
If your app shows the option, the setup usually looks like this.
- Make sure Apple Health is set up on your iPhone.
- Open PreventionCloud and sign in.
- Look for the Apple Health connection option.
- Read the permissions, and allow only what you are comfortable sharing.
- Check whether your activity data shows up in the app.
Exact steps can vary. If you cannot find the option, check your employer’s instructions or contact support.
Google Health Connect on Android
The Google Play listing describes Health Connect as optional. It says the connection uses consent-based, read-only access to step counts, and that it does not read heart rate, sleep stages, or calories. Read each permission request before you approve it.
Why Are My Steps Not Showing?
A missing step count is often a connection issue, not an account problem. Run through this list first.
- Confirm that your phone or fitness app is recording steps.
- Check that Apple Health or Health Connect actually holds step data.
- Review the permissions you gave PreventionCloud.
- Make sure the right account is connected.
- Reopen the app, and update it if the problem continues.
PreventionCloud can only show what your phone or fitness app passes along. If that source is not recording steps, nothing will reach the app. Syncing may also not happen instantly or run in the background all the time.
PreventionCloud Wellness Points and Rewards
Some employers use wellness points to encourage health activities. PreventionCloud can help track eligible activities and show your progress toward an incentive goal. Each organization decides which activities count, how many points they are worth, and what the rewards are. One employer may offer a health insurance discount, another may offer prize drawings or gift cards, and another may only track participation.
How Wellness Points Work
An employer may give points for things like preventive health visits, health screenings, vaccinations, step goals, nutrition tracking, challenges, and health assessments. Some activities need a form or proof. Others may limit how often you can earn points. Your program guide lists the eligible activities, required documents, point values, and deadlines.
How to Check Your Points
If your program shows a points summary, you may find it on your dashboard. Look for your current points, then open the details to see finished activities and deadlines. Labels differ between employers, so follow your program guide if the names look different. Posting time for submitted forms also depends on the program. For example, the Marathon County manual below lists 3–5 business days for the form submissions it specifies.
Example: Marathon County, Wisconsin
Marathon County’s 2026 wellness program manual uses PreventionCloud. In that program, eligible county health-plan employees qualify for a 5% discount on their 2027 health insurance premium contribution. Reaching 1,000 points makes participants eligible for prize drawings, and regular employees who are not enrolled in the county health plan can also become eligible for prizes at 1,000 points. The annual preventive health exam is worth 300 points.
The manual also says credit for points submitted through forms can take 3–5 business days. These rules belong to that county’s 2026 program. They are not standard PreventionCloud rewards, and your employer may offer something very different.
PreventionCloud Privacy and Health Data
A wellness program can ask for personal or health details, so think about what you share before you submit it or connect another app. The App Store listing says the developer’s privacy practices are covered in its privacy policy. Read that policy before you enter sensitive information.
Zomo Health’s published privacy policy says it may collect personal, employment-related, biometric, and health information. It also says personal information is not sold, traded, or rented, but it describes sharing with service providers and certain authorized third parties.
What Your Employer Can See
The app does not decide this on its own. What your employer receives depends on how the program is set up and on any agreements between the organizations involved. Ask HR or your wellness administrator for the privacy notice and data-sharing rules that apply to your program. It is smart to ask before you upload health documents.
Controlling Connected Health Data
Your phone settings show which apps can read your health data. Check Apple Health or Health Connect to see what PreventionCloud may access. You can remove any access you do not want to give.
Is PreventionCloud HIPAA Compliant?
There is no single answer for every program. HIPAA rules depend on which organizations handle the information, what kind of information it is, and the role each organization has under the law and its agreements. An app description is not proof of HIPAA coverage. If it matters to you, ask your employer which privacy terms apply to its wellness program.
PreventionCloud Support
For general help, the published support email is support@preventioncloud.com. The Google Play listing also lists in-app chat as a support option, so check inside the app for a chat feature. For enrollment, eligibility, missing points, or employer rewards, start with your HR team or wellness administrator, since they control those rules.
When you write for help, include your organization’s name, your phone type, a short description of the problem, the steps you already tried, and any error message. Never put your password in an email. Do not send health documents by regular email unless you were given a secure way to do it.
PreventionCloud FAQs
Who makes PreventionCloud?
Zomo Health LLC develops the app.
Can I use PreventionCloud without an employer?
The platform is built for organization-sponsored programs, so you generally need an organization to enroll you and give you access.
Is PreventionCloud free?
The app is listed as free to download. Access to a wellness program still depends on your enrollment.
Are PreventionCloud rewards the same for every employer?
No. Each employer sets its own eligible activities, point values, deadlines, and rewards.
Does PreventionCloud work with Apple Health or Health Connect?
The iPhone listing mentions Apple HealthKit integration, and the Android listing describes optional Health Connect access for step counts. The options you see depend on your phone and your program.
Final Thoughts
PreventionCloud helps employers run wellness programs and helps eligible employees track their activity and points. What you can do in it depends on your employer, so start with your enrollment instructions. Once you are in, check your dashboard for activities, deadlines, and point rules. Review the privacy details before you share any health information.
Disclaimer: This article is for informational purposes only. We are not affiliated with, endorsed by, or sponsored by Zomo Health LLC or PreventionCloud. App features, login access, wellness points, and rewards may vary by employer and program.
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I’m Emma Rose, the founder of Punstation. I cover technology, digital trends, business, and online tools, creating practical guides and thoughtful reviews to help readers understand their options and make informed decisions. For more on how I approach my content, see our Editorial Standards.